Heuristic Evaluation

Post-evaluation Questionnaire

Thank you for using these materials. We would like to assess how well they met your needs and how they were used.

Please could you fill in this questionnaire. The answers you give will remain anonymous. However, we may publish the results, or use them for our own research. If for some reason you can not answer some of the questions then leave the answer blank.

When you have filled in the questionnaire, please return it to:

Darryn Lavery

Department of Computing Science

University of Glasgow

Glasgow G12 8QQ

United Kingdom

E-Mail: darryn@dcs.gla.ac.uk

Thank you!

Name:

Email address:

Organisation:

Role (e.g. usability specialist, software engineer etc.):





What was the purpose of using the Heuristic Evaluation materials?





Was the evaluation performed individually or by a group? If the evaluation was undertaken by a group, who were the other evaluators?




What type of interactive system was under evaluation?





Please describe the activities performed before the evaluation.














Please describe the evaluation procedure.














Please describe the activities performed after the evaluation















Please rate the following evaluation materials for usefulness by placing an "X" on the appropriate part of the scale and note any comments you have.

Example

How useful were these materials?
useful example
Do you have any comments about these materials?

Use this space for any comments you wish to make about these materials.







Description of Heuristic Evaluation

How useful did you find the description of Heuristic Evaluation?

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Do you have any comments about the description?






Heuristic Evaluation Checklist

How useful did you find the checklist of heuristics?

useful
Do you have any comments about the checklist?







Self Assessed Test

How useful did you find the self assessed test?

useful
Do you have any comments about the self assessed test?






Problem Record Sheets

How useful did you find the problem record sheets?

useful
Do you have any comments about the problem record sheets?







Were the evaluation materials supplied sufficient to learn and use Heuristic Evaluation? Please explain your answer.





Did you use any other materials, for example research papers, tutorials etc.?




Will you use these materials again? Please explain your answer.





Please rate the following heuristics for importance and ease of use by placing an "X" on the appropriate part of the scale and note any comments you have about the heuristic.

Example

How useful was this heuristic for finding usability problems?
useful example
How easy did you find using this heuristic to find usability problems?
ease.example
Do you have any comments about this heuristic?

Use this space for any comments you wish to make about this heuristic.







Visibility of System Status

How useful was this heuristic for finding usability problems?
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How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Match between system and the real world

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






User control and freedom

How useful was this heuristic for finding usability problems?
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How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Consistency and Standards

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Error prevention

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Recognition rather than recall

How useful was this heuristic for finding usability problems?
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How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Flexibility and efficiency of use

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Aesthetic and minimalist design

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?






Help users recognize, diagnose and recover from errors

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?

ease
Do you have any comments about this heuristic?






Help and documentation

How useful was this heuristic for finding usability problems?
useful
How easy did you find using this heuristic to find usability problems?
ease
Do you have any comments about this heuristic?







Do you have any other comments about Heuristic Evaluation or the materials?


























Thanks for your help!

Created 2-4-96

Last updated 12-6-97

Darryn Lavery