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Programme

This page gives an overview of the conference topics and timetable plus links to the full programme and instructions for authors.


Conference Topics

Contributions which advance the theory or practice of any aspect of HCI have been invited for INTERACT 99. The review policy is to support innovation, insight, and integration in the theories, methodologies, tools and technologies which contribute to HCI, and to support the wider dissemination of effective theory and practice both nationally and internationally. Contributions which bridge several domains, or explore the expansion of HCI into new areas of theory or application, are particularly encouraged.

Theoretical Issues: psychology of design; cognition and perception; emotion and interaction; user modelling; models of interaction; discourse and multi-party dialogues; intelligence in user and system; analytic usability measures.

Organisational, Social and Cultural Issues: HCI and organisational psychology; organisational structure and the future of work; cultural dependencies and adaptation; allowing for the full range of user characteristics and capabilities.

Dissemination and Practice: HCI education; case studies; cost benefit analyses; extending HCI methodologies to new domains or environments; raising the profile of HCI nationally and internationally.

Interactive system design: formal methods and notations; task and work analysis; design methodologies; HCI and software engineering; graphic design and interaction design; participatory design; supporting collaboration; design environments and tools; evaluation methods; information design; multimedia and multimodal systems; guidelines & standards.

Interaction tools and techniques: virtual reality, force feedback, speech synthesis and voice input, eye tracking, information visualisation, exploration, agents and multiparty systems; system architecture, adaptation and end-user programming.

Applications: including groupwork and groupware, networked information sharing, consumer products; mobile and wearable systems; embedded systems; art and entertainment.

Extra-ordinary HCI: systems, tools and techniques designed for disabled people. This will be a focused theme of the conference, but submissions in all areas should include consideration of the full range of users and potential users, including those with disabilities and other special needs.

 

INTERACT 99 Timetable

INTERACT 99 runs from 30 August to 3 September - the days are organised as follows:

The page is organised as follows:

This page gives a detailed overview of the timetable - for full details and booking information you should see the INTERACT 99 Programme (PDF format Get Acrobat Reader, 1.15M). For events in Edinburgh around the time INTERACT 99 see the venue page.

To register for INTERACT '99, or to request further information see the registration page.

Tutorials

The Tutorial programme offers an opportunity to benefit from a concentrated learning experience in a leading-edge area of HCI. Whether you are a practitioner with several years experience, a researcher in any aspect of interactive system theory or design, or a recent graduate just starting in the field, you are sure to find tutorial topics of direct relevance and practical benefit in your work. The presenters are leading exponents in their field, and have wide experience of small group teaching. Each tutorial is accompanied by a comprehensive set of notes and resources for further learning and development. Additional sets of tutorial notes will available for sale during the conference.

It is advisable to book early for the tutorials of your choice, as there is an upper limit on numbers. If your selected tutorial is full you will be offered an alternative, or a refund. It may on the other hand be necessary to withdraw a tutorial in the event of there being insufficient interest. Delegates who have booked for a tutorial that has to be withdrawn will be notified in advance of the conference and offered an alternative or a refund.

Monday 30th August

Morning

Afternoon

T2 Planning and implementing user centred design
Nigel Bevan, Serco Usability Services

T3 Designing Multimedia Presentations
A Sutcliffe and Stephanie Wilson, City University, London

T4 Video Techniques for Participatory Design: Observation, Brainstorming and Prototyping
Wendy E. Mackay, Department of Computer Science, Aarhus University, Denmark
This tutorial will also be presented in French. See Tuesday.

T5 Contextual Inquiry: Gathering Customer Data for System Development
Karen Holtzblatt, InContext Enterprises Inc, USA

T6 Producing Usable Artefacts with Java 2.0
Fintan Culwin, South Bank University, London

T7 From Components to JavaBeans
Fintan Culwin, South Bank University, London

Tuesday 31 August

Morning

Afternoon

T10 Developing Collaborative Applications on the Web
Andreas Girgensohn, FX Palo Alto Laboratory & Alison Lee, IBM T.J. Watson Research Center

T11 Industry Standard Usability Tests
Nigel Bevan, Serco Usability Service, UK

T12 Human Centred Processes, their Maturity and their Improvement
Jonathan Earthy, Lloyd's Register; Brian Sherwood-Jones, BAeSEMA; Bronwen Taylor, Philips Design

T13 Techniques Vidéos pour le design participatif: Observation, brainstorming et prototypage
Wendy E. Mackay, Department of Computer Science, Aarhus University, Denmark

T14 Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving
Thomas T. Hewett, Drexel University, Philadelphia, PA, USA

T15 Designing Speech-Driven User Interfaces
Tony Rose, Canon Research Centre; Elisa del Galdo, Cambridge Technology Par tners

T16 Computing Outside the Box
C Esposito, The Boeing Company

 

 

T18 Communication through Movement: A Design Vocabulary
Michelle Bacigalupi, Oracle

Additional enquiries to:
Janet Finlay (University of Huddersfield)
tel: +44 (0) 1484 472913 fax: +44 (0) 1484 421106
email: j.e.finlay@hud.ac.uk

Workshops

Workshops provide 1or 2 day forums for participants to exchange experience and explore research issues on topics of special interest to the HCI community. Workshops should have specific objectives, address stimulating topics and aim to report their activity. Workshops will normally have about 20 participants and meet within the two day period prior to the conference. The timetable for each workshop is up to the individual organisers but the day is expected to run from 0900 to 1730.

Monday 30th August

Tuesday 31st August

W5 Making User-Centred Design Usable
Jan Gulliksen, Uppsala University, Sweden, Ann Lantz, Royal Institute of Technology, Sweden, Inger Boivie, Enator AB, Sweden

W3 Usability Pattern Language: creating a community
Richard Griffiths, Lyn Pemberton, University of Brighton, and Jan Borchers, University of Linz

W7 HCI - Theory or Practice in Education
Matthias Rauterberg, Margaret Cox, Lars Oestreicher, Clark Quinn, Markus Stolze: IFIP and IBM Zurich Research

W1 Is Cognitive Engineering the way forward for HCI?
J. Long, A. Stork and T. Lambie
University College London

W2 Representational support for user-developer communication in systems development
Eamonn O'Neil, Hilary Johnson, Peter Johnson and Pat Healey
Queen Mary & Westfield College, University of London

 

W8 Making designers aware of existing guidelines for accessibility
M Noirhomme-Fariture, IFIP

 

W4 Human Computer Interaction with Mobile Devices
Mark Dunlop, Risø National Laboratory
Stephen Brewster, GIST, University of Glasgow

 

W6 CUI, GUI or Web: Methodology for Design
Joseph Kramer & Eugine Bertus
IBM/Bellcore

Additional enquiries to:
Alistair Sutcliffe (City University, London)
tel: +44 (0)171 477 8411 fax: +44 (0) 171 477 8859
email: a.g.sutcliffe@city.ac.uk


Keynotes, papers and panels

Wednesday (Industry Day): Keynote Sessions

Keynote

Karen Holtzblatt

Customer-Centered Design as Discipline

 

Dr. Karen Holtzblatt has led teams in using customer-centered techniques to design software, hardware, and product strategies since 1987. She is the originator of Contextual Inquiry, an industry standard for gathering field data to understand how technology impacts the way people work. She is co-founder of InContext Enterprises, a consulting business helping the high-tech industry design products and market strategies using Contextual Design, their customer-centered requirements gathering and front-end design process.

Through InContext and her previous work as an engineer at Digital Equipment Corporation, she has pioneered the introduction of customer-centered design processes into engineering and information technology organizations, marketing and usability groups throughout the world. Contextual Design techniques have been taught for many years at the ACM CHI and Software Development conferences, and as part of the design curriculum at major universities throughout Europe and the United States. Karen has more than 20 years of teaching experience, professionally and in university settings and holds a doctorate in applied psychology from the University of Toronto.

Keynote

Roy Kalawski

Next generation Virtual Reality - A challenging HCI research agenda for beyond the year 2000

 

Professor Roy Kalawski spent 18 years working for British Aerospace ultimately becoming responsible for cockpit research and development across the Military Aircraft Division. Since 1978, he has undertaken research into virtual interfaces and has led several international collaborative human factors based projects involving virtual interfaces. In 1992 he was appointed Visiting Professor of Virtual Environments in the Department of Computer Science at the University of Hull. He established a range of demonstrator programmes involving virtual interfaces for which in 1993 he received a Medal of Recognition from the Royal Aeronautical Society. In 1995 Professor Kalawski took up a newly created Chair in Human Computer Integration at Loughborough University and established the Advanced VR Research Centre (AVRRC). This led to the establishment of the first Reality Centre at a UK university. The Centre was formally opened in 1996 by HRH Duke of Edinburgh. A wide range of human factors based research projects have been undertaken since the Centre was established. The close involvement of industry throughout has ensured a high degree of relevance as well as the provision of well-equipped laboratory facilities. Professor Kalawski is a steering group member of the Reality Centre Users. He has recently been voted as the Chairman of the DTI VR Forum which represents academic and industrial users of VR.

Wednesday (Industry Day): Paper sessions

E-business
  Comparative Study of Analytical Product Selection Support
Markus Stolze, IBM Zurich Research Lab

A Case Study in the Development of Collaborative Customer Care: Concept and Solution
Alison Lee and Catherine Wolf, IBM TJ Watson Research Center

Pushing All The Right Buttons: Lessons from two case studies of touch-screen kiosks
David Martin and Dave Wastell, University of Manchester
Jacki O'Neill and Richard Varey, University of Salford

Usability Test Results for Information Visualizations: Determinants of Usefulness for Complex Business Problems
Barbara Mirel, Lucent Technologies

Data-mining and Databases
  Register-domain separation as a methodology for development of natural language interfaces to databases
Serge Sharoff, Russian Research Institute for AI

Data Abstractions and Their Use: An Experimental Study of User Productivity
Gretchen Irwin and Ananth Srinivasan, University of Auckland

Consulting Search Engines as Conversation
Noboru Iwayama, Masahiko Murakami and Masahiro Matsuda, Fujitsu Laboratories, Ltd.

Complementary Menu System: Combining Document Structure and Taxonomic Hierarchy
Yasuko Senda, Yasusi Sinohara, Kozo Bannai, Communication & Information Research Laboratory, Institute of Electric Power Industry

Mobile Systems
  Plasticity of User Interfaces: Framework and Research Agenda
Joëlle Coutaz and David Thevenin, CLIPS-IMAG

User Interface Prototyping Methods in Designing Mobile Handsets
Harri Kiljander, Nokia Mobile Phones

Design, Development and User Trials of a Wearable Computer for Paramedics
Chris Baber, David Haniff, Theodoros N Arvanitis and James Knight, University of Birmingham
Robert Buckley, Institute of Art & Design, University of Central England

Speech
  The Beauty of Errors: Patterns of Error Correction in Desktop Speech Systems
Christine Halverson, Clare-Marie Karat and John Karat, IBM, TJ Watson Research Center
Daniel B Horn, University of Michigan

Managing Spoken Dialogs in Information Services
Vaclav Matousek and Jana Ocelikova, University of West Bohemia in Pilsen

Speech interaction can support problem solving
David Golightly, Kate S Hone and Frank E Ritter, University of Nottingham

Viewing the Web
  The Explorer bar: Unifying and improving web navigation
Scott Berkun, Microsoft

The Contribution of Thumbnail Image, Mouse-over Text and Spatial Location Memory to Web Page Retrieval in 3D
Mary Czerwinski, Maarten van Dantzich, George Robertson and Hunter Hoffman, Microsoft Research

Spatial Data Management Systems: Mapping Semantic Distance
Timothy Cribbin and Steven J Westerman, Psychology Institute, Aston University

Do Thematic Maps Improve Information Retrieval?
Kasper Hornbæk and Erik Frøkær, Department of Computing, University of Copenhagen

Next Generation Office Systems
  Balancing Generality and Specificity in Document Management Systems
Keith Edwards and Anthony LaMarca, Xerox PARC

The Writing On The Wall
Elizabeth Mynatt, GVU Center, Georgia Institute of Technology

Facilitating Video Access by Visualizing Automatic Analysis
Andreas Girgensohn, John Boreczky, Lynn Wilcox and Jonathan Foote,
FX Palo Alto Laboratory

Privacy Issues in Ubiquitous Multimedia Environments
Anne Adams and M Angela Sasse, University College London

Wednesday (Industry Day): Panel sessions

From Analysis to Design: Do Different Analytical Methods Make a Difference?
  Moderated by Catherine G. Wolf of IBM T. J. Watson Research Center with Christine Halverson with Victor Kaptellinen of The University of Umea, Andrew Shepherd of Loughborough University and John Karat of IBM
Interfaces with an Attitude
  Govert de Vries and Paula Lynch of NCR Knowledge Lab

In parallel on the Wednesday will be the professional practice & experience sesssion, laboratory & organisation overviews, posters, videos and conference exhibition.


Thursday Keynote Sessions

Keynote

Brian Gaines

HCI in the next millennium: supporting the world mind

 

Dr. Brian R Gaines is Killam Memorial Research Professor, Dean of Graduate Studies, Associate Vice President (Research) and Director of the Knowledge Science Institute at the University of Calgary. His previous positions include Professor of Industrial Engineering at the University of Toronto, Technical Director and Deputy Chairman of the Monotype Corporation, and Chairman of the Department of Electrical Engineering Science at the University of Essex. He received his BA, MA and PhD from Trinity College, Cambridge, and is a Chartered Engineer, Chartered Psychologist, and a Fellow of the Institution of Electrical Engineers, the British Computer Society and the British Psychological Society. He is editor of the International Journal of Human-Computer Studies and Knowledge Acquisition, and of the Computers and People and Knowledge-Based Systems book series. He has authored over 400 papers and authored or edited 10 books on a wide variety of aspects of computer and human systems. His research interests include: the socio-economic dynamics of science and technology; the nature, acquisition and transfer of knowledge; software engineering for heterogeneous systems; and the support of scholarly communities through the Internet.

Keynote

Veronique de Keyser

Veronique de Keyser is full Professor of Work and Organizational Psychology at the University of Liege in Belgium where she runs an Excellence Research Center (PAI). Her research team carries out basic and applied research in cognitive psychology, cognitive ergonomics, and AI Basic research is mainly focussed on human error, dynamic decision making in naturalistic situations and cognitive modelling. Applied research concerns human-computer interactions in dynamic and risky environments, such as aeronautics and anaesthesiology. Currently President of the European Association of Work and Organizational Psychology, Director of the review Le Travail Humain, Veronique is an expert for the Belgian and French scientific authorities and for several programmes of the European Commission. Her main publications are related to time and human error.

Thursday Paper Sessions

Novel Interaction
  Evaluating Gedrics: Usability of a Pen-Centric Interface
Joerg Geissler, plenum Systeme GmbH
Michele Gauler, Johannes Gutenberg University, Institute of Psychology
Norbert A Streitz, GMD-IPSI

A Toolkit for Exploring Electro-physiological Human-Computer Interaction
Jennifer Allanson, Tom Rodden and John Mariani, Lancaster University

The Perceptual Window: Head Motion as a new Input Stream
François Bérard, IIHM CLIPS-IMAG

Designing Awareness with Attention-based Groupware
Roel Vertegaal, Twente University

Accessibility
  SeeWeb: Dynamic improvement of the accessibility of HTML documents for blind persons
Yacine Bellik and Siwar Farhat, LIMSI-CNRS

A Principled Design Methodology for Auditory Interaction
Evangelos Mitsopoulos and Alistair D N Edwards, University of York

A multimedia presentation system for the remediation of sentence processing deficits.
Martin A Beveridge and M Alison Crerar, Napier Univerity

Justice and design
Penny Duquenoy and Harold Thimbleby, Middlesex University

Interruptions and Coordination
  An empirical study of auditory warnings in aircraft
Ying Leung and Charles H Morris, Swinburne University of Technology, Australia

Coordinating the Interruption of People in Human-Computer Interaction
Daniel C McFarlane, US Naval Research Laboratory

How can groupware preserve our co-ordination skills? Designing for direct collaboration
Stephane Sire, Stephane Chatty, and Héléne Gaspard-Boulinc, CENA

Multimediating Multiparty Interactions
Anne Anderson, Edward Grattan, Elisabeth Katzavras, Rachel McEwan and Jim Mullin, University of Glasgow; Pat Brundell and Claire O'Malley University of Nottingham

Design Patterns
  How Stories Capture Interactions
Manuel Imax and David Benyon, Napier University

Patterns, Claims and Multimedia
Alistair Sutcliffe and Maria Dimitrova, Centre for HCI Design, City University

Desperado: Three-in-one indexing for innovative design
Tom Ormerod and John Mariani, Lancaster University
Linden J Ball and Nicki Lambell, Derby University

A Framework for Usability Problem Extraction
Gilbert Cockton and Darryn Lavery, SCET, University of Sunderland

Healthcare Informatics
  Design Space for Augmented Surgery, an Augmented Reality Case Study
Emmanuel Dubois, CLIPS-IMAG and TIMC-IMAG, Laurence Nigay, CLIPS-IMAG, Jocelyne Troccaz, TIMC-IMAG, Institut Albert Bonniot, Faculté de Medecine and Olivier Chavanon, University Hospital, Grenoble

Weak at the knees? Arthroscopic surgery simulation user requirements, capturing the psychological impact of VR innovation through risk based design
John G Arthur, Warwick University Risk Initiative, Avril D McCarthy, Dept of Medical Physics & Clinical Engineering, University of Sheffield, Henry P Wynn, Warwick University Risk Initiative, and Peter J Marley, University of Sheffield School of Mathematics and Statistics

Telemedical consultation in primary care: a case study in CSCW design
Andrew Monk, University of York
Leon Watts, Equipe IIHM, Laboratoire CLIPS-IMAG

Haptics
  An Imprecise Mouse Gesture for the Fast Activation of Controls
Martin Dulberg, North Carolina State University

What you feel must be what you see: Adding tactile feedback to the Trackpoint
Paul Maglio, IBM Almaden Research Center

Effects of Orientation Disparity between Haptic and Graphic Displays of Objects in Virtual Environments
Yanqing Wang and Christine L MacKenzie, Simon Fraser University

Design Techniques
  Successful Case Study and Partial Validation of MUSE, a Structured Method for Usability Engineering
James Middlemass, Ergonomics and HCI Unit, UCL

Embedding Ergonomic Rules as Generic Requirements in a Formal Development Process of Interactive Software
Philippe Palanque,Christelle Farenc, Remi Bastide, LIHS, University Toulouse 1

The Principle of Rationality and Models of Highly Interactive Systems
Richard Butterworth and Ann Blandford, Middlesex University

Case-Based Reasoning Systems for Knowledge Mediation
Tony Marshall Griffiths, Michael Harrison and Andrew Dearden, University of York

Remote Interaction and Evaluation
  Model Aided Remote Usability Evaluation
Fabio Paterno and Giulio Ballardin, CNUCE-C.N.R.

Remote Usability Testing of a Web Site Information Architecture: "Testing for a Dollar a Day"
Hans Erik Sørensen, Aarhus University
Klaus Kaasgaard, Thomas Myhlendorph, Thomas Snitker, Kommunedata

On Not Being There: Watching Intranet Telepresentations
Ben Anderson, BT Labs

Being in Public and Reciprocity: Design for Portholes and User Preference
Andreas Girgensohn, FX Palo Alto Laboratory, Alison Lee, IBM, and Thea Turner, Motorola

Search
  Illustrative Browsing: A New Method of Browsing in Long On-line Texts
Stefan Schlechtweg and Thomas Strothotte, University of Magdeburg/ISG

Department of Simulation and Graphics (ISG), Otto-von-Guericke-Universität,
Choice and comparison where the user wants them: subjunctive interfaces for computer-supported exploration
Aran Lunzer, Meme Media Laboratory, Hokkaido University

Phraser: An Interactive System for Linking and Browsing Within Document Collections Using Keyphrases
Steve Jones, University of Waikato

OTree: A Tree Visualization using Scaling and Omission
Karlis Kaugars, Western Michigan University

Programming Environments
  Improving Functional Programming Environments
Jonathan Whittle, University of Edinburgh and Recom Technologies Inc

Incremental Control of a Children's Computing Environment
Robert Sheehan, Computer Science, University of Auckland

A Brick Construction Game Model for Creating Graphical User Interfaces: The Ubit Toolkit
Eric Lecolinet, ENST / INFRES

GUITESTER2: an Automatic Consistency Evaluation Tool for Graphical User Interfaces
Hidehiko Okada, Shin'ichi Fukuzumi and Toshiyuki Asahi, NEC Corp.

Thursday Panel Sessions

Story and the Design of Participatory Media
  Led by Lydia Plowman of The Scottish Council for Research in Education with Ivor Benjamin of City University, Kim Binsted of Sony Computer Science Lab, Sharon Springel of The University of Cambridge and John C Thomas of IBM New York
'Artificial Morality': Representations of Trust in Interactive Systems
  Led by Elisabeth Davenport of Napier University with Harold Thimbleby of Middlesex University, Steve Marsh of The National Research Council of Canada and Mark Dibben of The University of Aberdeen.

In parallell on the Thursday will be posters, videos, the interactive experience and conference exhibition.


Friday Keynote Sessions

Keynote

Johanna Moore

Conversations with Applications

Johanna D. Moore is Professor of Artificial Intelligence and Director of the Human Communication Research Centre at the University of Edinburgh. Her research is aimed at developing computational models of the way that humans understand and generate natural language and graphical representations. Advances in this research program will improve the communicative capabilities of computer systems that assist, instruct, educate, or represent their users (e.g., expert systems, intelligent tutoring systems, and software agents).

Professor Moore has directed and participated in several externally funded interdisciplinary research projects applying her expertise in natural language processing, planning, and knowledge representation to problems in intelligent tutoring systems, human-computer interaction, and the automatic generation of interactive presentations with coordinated text and graphics.

Professor Moore is the author of "Participating in Explanatory Dialogues" (MIT Press, 1995), and is the recipient of a National Science Foundation National Young Investigator Award. She serves as Associate Editor of the Journal of Artificial Intelligence Research, and has served as Guest Editor for the journals Computational Linguistics and Knowledge Based Systems.

She was Program Chair for the 17th Annual Meeting of the Cognitive Science Society (1995) and the 1997 International Conference on Intelligent User Interfaces.

Keynote

Joy Mountford

What and how should we design?

S. Joy Mountford joined Interval Research Corporation recently to manage a multi-media development project. Ms. Mountford had been the manager of the Human Interface Group at Apple Computer for nearly eight years. Before joining Apple, Joy worked at MCC, America's 5th generation computer consortium and prior to that she designed advanced user interfaces for military avionics systems at Honeywell. Her past research experience has focused on the application of technologies such as speech recognition and generation, intelligent systems, tactile controllers and head-mounted systems.

At Apple her advanced development interface group was responsible for extending the user interface beyond current desktop applications. The Human Interface Group's areas of interest and research included; audio and speech, 3-D design tasks, hand-held players, and the development of multi-media systems. The Human Interface Group, in ATG, were players in the evolution of QuickTime, Navigable Scenes, Bubble Help, AppleSearch and other consumer-based portable devices. Recently she has turned her attentions towards the design of media SoundScapes that can be shared across the Internet.

Joy has given a series of invited lectures and presentations worldwide using interactive multi-media demonstrations. She also initiated and continues to oversee Apple's International Interface Design Project. This project has been a catalyst in setting up various interdisciplinary courses at Universities around the world. She also produced the "Art of Human-Computer Interface Design", a major instructional interface text. Her personal interests included encouraging interface innovation in such applications as choreography, music, animation and performance art.

Joy's graduate work was at the University of Illinois in Engineering Psychology, and her undergraduate work at University College, London.

Friday Paper Sessions

3D and Virtual Environments
  Towards a better understanding of usability problems with virtual environments
Kulwinder Kaur, Alistair Sutcliffe and Neil Maiden, City University

Controlling a Single 3-D Object: Viewpoint Metaphors, Speed and Subjective Satisfaction
Timo Partala, University of Tampere

Wayfinding/Navigation within a QTVR Virtual Environment
Brian Norris, William Wong and Da'oud Z Rashid, University of Otago

Sequential display: an effective alternative to conventional animation
Mireille Betrancourt, INRIA Grenoble

Social Psychology and Contextual Design
  The usability of computer-based work systems
Kurt Dauer Keller, Aalborg University

New Technology and Work Practice: Modelling Change with Cognitive Work Analysis
Peter Benda and Penelope M. Sanderson, Swinburne Computer-Human Interaction Lab

Using Contextual Information Effectively in Design
Steven Clarke, Glasgow and Gilbert Cockton, SCET, University of Sunderland.

Supporting interaction strategies through the externalisation of strategy concepts
Aston Cockayne, Peter C Wright and Bob Fields, HCI Group, Department of Computer Science, University of York

Learning
  Redundancy Effects in Instructional Multimedia Systems
Frank Vetere and Steve Howard, Swinburne University of Technology

Modelling the Learner in a World-Wide Web Guided Discovery Hypertext Learning Environment
K W Pang and E A Edmonds, LUTCHI Research Centre

Evaluation Tools
  Towards a Methodology Employing Critical Parameters to Deliver Performance, Improvements in Interactive Systems
William Newman and Alex Taylor, Xerox Research Centre Europe

Breaking down Usability
Martijn van Welie, Gerrit C van der Veer and Anton Eliens, Vrije Universiteit

Comparing Usability Evaluation Principles with Heuristics: Problem Instances Versus Problem Types
Iain Connell and Nick Hammond, Dept of Psychology, University of York

Communities and Language
  Designing for Shared Interfaces with Diverse User Groups
Lynne Dunckley, Faculty of Maths & Computing, The Open University, Andy Smith, University of Luton and David Howard, The Rank Group plc

Blacksburg Nostalgia: A Community History Archive
John Carroll, Mary Beth Rosson, Mridu Darshani, John Kelso, Rekha-Rukmini Kengeri and Christina Van Metre, Virginia Tech

Investigation into the effect of language on performance in a multimedia Food Studies Application
Trevor Barker, Sara Jones and Carol Britton, Department of Computer Science, University of Hertfordshire, David Messer, Department of Psychology, University of Hertfordshire

Examining Users' Repertoire of Internet Applications
A. Clark, University College London, J. Rimmer, Sussex University, Angela Sasse, University College London

Friday Panel Session

Gender and Human-Computer Interaction
  D. Ramanee Peiris of The University of Dundee, Alison Crerar of Napier University, Peter Gregor of The University of Dundee, Britta Schinzel of The Albert Ludwigs Universität and Indigo V of The University of Dundee.

Additional enquiries to session organisers:

Papers
M. Angela Sasse (University College London)
tel: +44 (0) 171 380 7212 fax: +44 (0) 171 387 1397
mail: a.sasse@cs.ucl.ac.uk

Panels
David Benyon (Napier University)
tel: +44 (0) 131 455 5317 fax: +44 (0) 131 455 4552
mail: d.benyon@dcs.napier.ac.uk


Posters

Posters are the main venue for late breaking research. They will be on display from Wednesday until the conference ends. Authors of posters will be available on Wednesday 1st Sept, when they will attend their
posters during break sessions, and during the evening reception.

Short papers presenting the work are published in volume II of the proceedings.

E-business, web and tools
  Integrating Hard and Soft Approaches to Modelling Intuition in Retail Site Assessment
Ian Clarke, William Mackaness and Masahide Horita

How do we Build Web Sites Fit for Purpose?
George Buchanan, Gil Marsden, Harold Thimbleby, Yin Leng Theng

Human Factors and the WWW: Making sense of URLs
Dominic Stanyer and Rob Procter

Choosing the UI Tool Which Best Suits Your Needs
Joanna McKirdy

Spatial Data Management Systems: Human Factors Perspectives
T. Cribbin and S.J. Westerman

Innovation in interaction: multimodality, VR and AR
  Scope for Progress - Monitoring Background Tasks with Sound
Murray Crease and Stephen Brewster

Improving the Design of Telephone-Based Interfaces
Grigory Leplbtre and Stephen Brewster

Multimodal Eye-Based Interaction for Zoomed Target Selection on a Standard Graphical User Interface
Richard Bates

Resource Sensitive Multi-Modal Widgets
Murray Crease, Philip Gray and Stephen Brewster

A Laser Pen for a Virtual Wallpaper
G. Minier and F. Poirier

A State Transition Model Representing Pen-based Selection Strategies
Xiangshi Ren and Shinji Moriya

Demonstrating the Concept of Physical Hyperspace for an Art Gallery
Chris Baber, Toby Harris & Bob Harrison

Virtual Actors in Collaborative Virtual Environments for Museum Education
Daphne Economou, William L. Mitchell and Tom Boyle

Assembly Training with Augmented Reality and Virtual Reality
David J. Haniff, Andy Boud and Chris Baber

Context, Language and Information
  Inside the Consumer's Wallet: An Ethnographic Inquiry
Lee Cooper, Graham Johnson, Chris Baber

Workplace Groups, Status Differences and Multimedia Communications Technology
Emma France

The Impact of Computer Mediated Communication (CMC) on Conflict Resolution
L.A. Katz, A. Thatcher and D.W. Trepess

An Investigation of the Properties of Information as the Common Object of Cooperative Work
Ros Strens, Susan Turner and Phil Turner

Design and Evaluation
  PUMA: Bridging Disciplinary Gulfs in HCI
Ann Blandford, Richard Butterworth & Jason Good

Enhancing Interaction Scenarios with Domain-Oriented Visualizations
Tom Carey, Kevin Harrigan and Simon Holland

Costs Matrix: Systematic Comparison of Competing Design Solutions
Stephen Cummaford and John Long

PRIDE: Task-Related Principles for User Interface Design
Fraser Hamilton, Hilary Johnson and Peter Johnson

Using Computing Science Principles in Interface Design
Gary Marsden

Syndetic Modelling of Engaging Electronic Lifeforms
Mark Treglown

Trading Space for Time in Interface Design
Ashley Walker and Stephen Brewster

Do CTA Findings Influence Design?
B.L. William Wong

Who Are Qualified for Usability Evaluation?
Masaaki Kurosu1 and Sachiyo Matsuura

Learning and access
  Influences of Software Design on Formal Reasoning
J. C. Aczel, P. Fung, R. Bornat, M. Oliver, T. O'Shea and B. Sufrin

Improving Understanding Using Video Technology
David Grayson

Dynamic Training Feedback: A Test-Bed for Naval Training
Amanda O'Shea and Catherine Cook

A Pragmatic Evaluation Methodology for an Assessment of Learning Effectiveness of Instructional
Systems
Clark N. Quinn, Leila Alem, John Eklund

Fear Reduction for Seniors
Richard C. Thomas

A Support System for the Visually Impaired Using a Windows PC and Multimedia
Satoshi Ina

Speechreading-Phone for the Hearing Impaired
Christian Martyn Jones and Satnam Singh Dlay


Additional enquiries to session organiser:
Alison Cawsey (Heriot Watt University)
tel: +44 (0) 131 451 3413
email: alison@cee.hw.ac.uk


The Interactive Experience

The interactive experience will consist of live demonstrations of experimental interactive systems, user interfaces or design aids. Where possible and appropriate, displays should offer conference delegates opportunities for hands-on interaction, preferably without the assistance of a demonstrator. Items for the Interactive Experience will be selected on the basis of their novelty, technical or theoretical merit and relevance.

The Interactive Experience at INTERACT '99 will provide a chance for attendees to get their hands on some of the newest research in HCI. It will take place throughout the day on Thursday 2nd September and will allow visitors to try out some of the latest in interactive systems and devices.

The Interactive Experience will consist of live demonstrations of experimental interactive systems, user interfaces, games and design aids. For example, there will be a range of haptic (or force-feedback) interfaces to try out. These will range from low cost devices, through those available on laptop computers to sophisticated, high end devices. You will be able to try out the different systems and applications to see what they are capable of. There will also be demonstrations of 3D visualisation and virtual reality systems, 3D sound and music composition systems for blind people.

The Interactive Experiences
  HyperMask: Projection onto 3D Moving Surfaces Kim Binsted, Shigeo Morishima, Frank Nielsen, Claudio Pinhanez and Tatsuo Yotsukura

'Dissemination': Indexing Peers' Learning Experiences as a Multimedia Discourse Database
F. Dineen and J.T. Mayes

Providing Critiquing Support for Web Page Design
Pete Faraday

Interactions with a Three-Dimensional Sound World
Frederic Foveau and Jean-Claude Tarby

Semantic Highlighting: Enhancing Search Engine Display and Web Document Interactivity
Ali Hussam, Terry Anderson, Nathan Jacobs, Damon Eckhoff, Ali Meryyan and Yunhai Yang

Joovin8 - Narrative Interactions
Andrew Hutchison

Explorers of the Ancient World: Egypt
Sarah Jensen, Jennifer Kelley and Allison O'Mahony

Haptic Visualization of Spatial Structures by Low-cost Force-Feedback Devices
Anders Johansson and Joakim Linde

Adding Tactile Feedback to the Trackpoint: A Demonstration of Tractile Paul Maglio, Shumin Zhai, Christopher Campbell, Kim May and Barton Smith

Designing for Navigation in Virtual Reality
David Modjeska

Haptic Visualisation
Ian Oakley, Stephen Brewster, Aidan Glendye and Michelle M. Masters

How a Professional Firm Uses an Interactive Internet Game to Talk to Students Cathrine Strand, Tone Pettersen and Helge Storøy

Mutator for the Blind Musician
Stephen Todd


Additional enquiries to session organiser:
Steve Brewster (University of Glasgow)
tel: +44 (0) 141 330 4966 fax: +44 (0) 141 330 4913
email: stephen@dcs.gla.ac.uk


Professional Practice and Experience

In the Professional Practice and Experience track interactive system designers and usability professionals from a wide range of organisations and countries describe their experiences in applying and extending HCI methodologies in a variety of domains and contexts, from Web design to mobile phones, from multimedia systems to a speculative prototype combining microwave oven and internet terminal.

This session presents a picture of a maturing discipline, yet one where the methodologies and techniques are continually being adapted and extended through informed practice and shared experience, so as to meet and
transcend the challenges and opportunities of new technology, and indeed to stimulate, support and underpin the creative processes involved in imagining and realising innovative and enabling products for tomorrow's
markets.

The papeexperiencers in this track show the increasing recognition of usability as a key factor in the design of a wide range of products and systems, by companies large and small, and through case studies and practical they illustrate the approaches, techniques, and methodologies through which usability may be achieved in practice.

1: Morning session
Practical Methodologies and Standards chaired by Graham Johnson from NCR
  Human Factors and the Design of an Enhanced GUI to Support Post-Production Tasks
Clare Borras and Richard Foster, Sony Broadcast & Professional, Europe

Turbo-prototyping: Ultra Rapid User Centred Web Development
Gautam Ghosh,Objectware AS

Usability Designers Improve the User-Centred Design Process Bengt
Göransson, Redina Informatik, and Torsten Sandbäck, Orbil

Measuring the Usability of WWW Sites: Lessons Learned in a Commercial
Development Environment Karen Gunn, Ericsson Australia

Scenario-based System Validation by Users
Brabara Schmidt-Beltz, Dietmar Fleischhauer & Oliver Märker, GMD

Experiences (Painful and Good) Developing HCI Standards
Tom Stewart, System Concepts

2: Afternoon session
New Technogies: Challenges and Opportunities chaired by Patrik Holt from Heriot-Watt University
  More than Meets the Eye! Usability and Iris Verification at the ATM Interface
Lynne Coventry and Graham Johnson, NCR

Using Quantitative Usability Goals in the Design of a User Interface for a Cellular Phone
Timo Pakela and Jani Pirkola, Nokia Mobile Phones

Microwave Bank : Consumers in Context
Paula Lynch and Alexandra Trabak, NCR

Supporting Collaboration in Multimedia Design
Marianne Graves Peterson & Kim Halskov Madsden, Århus University

No Pain, No Gain - Applying User-Centered Design in Product Concept Development Hynninen
Tiina, Liukkonene-Olmiala Tea and Kinninen Timo, Nokia Mobile Phones

Discussion: Evolving HCI Methodologies for the New Age


Additional enquiries to session organiser:
Alistair Kilgour (Heriot Watt University)
tel: +44 (0) 131 451 3438 fax: +44 (0) 131 451 3431
email: A.C.Kilgour@hw.ac.uk


Doctoral Consortium

The INTERACT '99 Doctoral Consortium provides an opportunity for a group of Ph.D. students to explore together their interests in an interdisciplinary workshop with a group of established researchers. The consortium will operate in a workshop format, providing feedback on the participants' current research and guidance for future directions. Student participants selected will be assigned to one of two groups for a one day workshop on either Monday 30 August or Tuesday 31 August. Extended abstracts by the selected students will be published in the conference proceedings. Candidates for the consortium will be selected by a panel of experts. Where the panel considers the work to be appropriate, the student may be invited to submit a full paper. Students chosen to attend the doctoral consortium will have their conference registration fees waived. Submissions are currently under review.

Additional enquiries to session organisers:

John Karat (IBM TJ Watson Research Center)
tel: +1 914 784 7832 fax: +1 914 784 6211
email: jkarat@us.ibm.com

James Alty (Loughborough University)
tel: +44 (0) 1509 222648 fax: +44 (0) 1509 211586
email: J.L.Alty@lboro.ac.uk

Videos

Submissions were invited for videos that show novel user interface designs or systems that demonstrate innovative interaction features or techniques, or give glimpses into the future of HCI. Submissions are currently under review.

Additional enquiries to session organiser:
Richard Coyne (University of Edinburgh)
tel: +44 (0) 131 650 2332 fax: +44 (0) 131 650 8019
email: richard@caad.ed.ac.uk

Laboratory and Organisation Overviews

Submissions were invited for overviews of laboratories or organisations where demonstrated excellence in or innovative contributions to HCI are taking place. Overviews will be selected on the basis of their relevance, novelty and technical or theoretical merit. Submissions are currently under review.

Additional enquiries to session organiser:
Rob Procter (University of Edinburgh)
tel: +44 (0) 131 650 5177 fax: +44 (0) 131 667 7209
email: rnp@dcs.ed.ac.uk


Exhibition

Exhibits are invited from interested commercial organisations, concerned with the design, development deployment or evaluation of all types of interactive systems, services or devices, or from organisations involved in HCI or human factors research areas and involving such aspects as usability, support tools and techniques, and education. INTERACT '99 is THE international conference in the area of Human-Computer Interaction. This large and diverse conference provides companies with an excellent opportunity to showcase their HCI-related products and services.


Instructions for Authors

Instructions for Authors are available here or by contacting the Conference Secretariat. All submissions were reviewed by an international panel of HCI experts. The official written and spoken language of the conference is English.

Sponsorship

Organisations are invited to participate in INTERACT '99 as corporate sponsors. This is an ideal opportunity to demonstrate the commitment of your organisation to HCI and achieve a marketing profile for your company. Several levels of sponsorship are available.

 Brochures giving details of the exhibition and/or sponsorship are available from: INTERACT '99 Secretariat, Meeting Makers, Jordanhill Campus, 76 Southbrae Drive, Glasgow G13 1PP tel: +44 (0) 141 553 1930 fax: +44 (0) 141 552 0511
 email: interact@meetingmakers.co.uk

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