<XML><RECORDS><RECORD><REFERENCE_TYPE>7</REFERENCE_TYPE><REFNUM>5399</REFNUM><AUTHORS><AUTHOR>Johnson,C.W.</AUTHOR></AUTHORS><YEAR>1997</YEAR><TITLE>Electronic Gridlock, Information Saturation and the Unpredictability of Information Retrieval Over the World Wide Web</TITLE><PLACE_PUBLISHED>Formal Methods in Human Computer Interaction: Comparison, Benefits, Open Questions </PLACE_PUBLISHED><PUBLISHER>Springer</PUBLISHER><PAGES>261-282</PAGES><LABEL>Johnson:1997:5399</LABEL><ABSTRACT> </ABSTRACT></RECORD></RECORDS></XML>