<XML><RECORDS><RECORD><REFERENCE_TYPE>3</REFERENCE_TYPE><REFNUM>5604</REFNUM><AUTHORS><AUTHOR>Thomas,M.</AUTHOR></AUTHORS><YEAR>1997</YEAR><TITLE>Modelling User Views of Telecommunications Services for Feature Interaction Detection and Resolution</TITLE><PLACE_PUBLISHED> Feature Interactions in Telecommunications Networks IV, P. Dini et al (eds.) </PLACE_PUBLISHED><PUBLISHER>IOS Press</PUBLISHER><PAGES>168-183</PAGES><LABEL>Thomas:1997:5604</LABEL><ABSTRACT> </ABSTRACT></RECORD></RECORDS></XML>