<XML><RECORDS><RECORD><REFERENCE_TYPE>3</REFERENCE_TYPE><REFNUM>5961</REFNUM><AUTHORS><AUTHOR>Johnson,C.W.</AUTHOR></AUTHORS><YEAR>2001</YEAR><TITLE>Questioning the Foundations of Utility for Quality of Service in Interface Development</TITLE><PLACE_PUBLISHED> </PLACE_PUBLISHED><PUBLISHER>Springer</PUBLISHER><LABEL>Johnson:2001:5961</LABEL><ABSTRACT> </ABSTRACT></RECORD></RECORDS></XML>