<XML><RECORDS><RECORD><REFERENCE_TYPE>3</REFERENCE_TYPE><REFNUM>6162</REFNUM><AUTHORS><AUTHOR>Renaud,K.V.</AUTHOR><AUTHOR>Kotze,P.</AUTHOR><AUTHOR>Van Dyk,T.J.</AUTHOR></AUTHORS><YEAR>2001</YEAR><TITLE>A Mechanism for Evaluating Feedback of E-Commerce Sites.</TITLE><PLACE_PUBLISHED> The first IFIP conference on E-Commerce, E-Business, E-Government. I3E. Zurich, Switzerland, 4-5 October, 2001. </PLACE_PUBLISHED><PUBLISHER>IFIP</PUBLISHER><LABEL>Renaud:2001:6162</LABEL><ABSTRACT> </ABSTRACT></RECORD></RECORDS></XML>