<XML><RECORDS><RECORD><REFERENCE_TYPE>10</REFERENCE_TYPE><REFNUM>6519</REFNUM><AUTHORS><AUTHOR>Lavery,D.</AUTHOR></AUTHORS><YEAR>1998</YEAR><TITLE>Foreword: What?s the Problem with Usability Problems</TITLE><PLACE_PUBLISHED>DCS Tech Report</PLACE_PUBLISHED><PUBLISHER>Dept of Computing Science, University of Glasgow</PUBLISHER><ISBN>TR-1998-2</ISBN><LABEL>Lavery:1998:6519</LABEL><ABSTRACT> </ABSTRACT></RECORD></RECORDS></XML>