<XML><RECORDS><RECORD><REFERENCE_TYPE>3</REFERENCE_TYPE><REFNUM>7988</REFNUM><AUTHORS><AUTHOR>Cooper,R.</AUTHOR><AUTHOR>Wu,X.Q.</AUTHOR></AUTHORS><YEAR>2005</YEAR><TITLE>A Generic Model for Integrated Multi-Channel Information Systems</TITLE><PLACE_PUBLISHED>Proceedings of the Ubiquitous Mobile Information and Collaboration Systems</PLACE_PUBLISHED><PUBLISHER>LNCS, Springer</PUBLISHER><LABEL>Cooper:2005:7988</LABEL><KEYWORDS><KEYWORD>MultiChannel Information Systems</KEYWORD></KEYWORDS<ABSTRACT>There is an increasing need to provide methods for describing information systems which incorporate the integrated use of multiple channels of in-teraction. To achieve this effectively, it will be important to model such sys-tems in a way which embraces the very many aspects involved – the data being used, the activities which are to be carried out and the user interfaces specific to each channel. This paper describes a model in which all of this can be de-scribed as a set of interacting parameterised components drawn from an object-oriented hierarchy. In the model, data sources, views, activities, channel dia-logue models, forms, tables, menus, text, numbers and multimedia files are among the components which can be built up independently. The paper de-scribes the model and discusses examples of its use and reports on the early stages of implementing a software environment for using the model.</ABSTRACT></RECORD></RECORDS></XML>