Computing at Glasgow University
Paper ID: 8881
DCS Tech Report Number: TR-2008-275

Mobilising Advanced Technologies for Care at Home: Emerging Issues from Theatre Study
McGee-Lennon,M. Clark,J. Wolters,M. Martin,C. Morgan,M. Hine,N. Gil,N. Arnott,J. Newell,A.

Publication Type: Tech Report (internal)
Appeared in: DCS Technical Report Series
Page Numbers :
Publisher: Dept of Computing Science, University of Glasgow
Year: 2008

Within the Match project it was decided to use Forum Theatre as part of a requirements gathering exercise. When considering requirements for technology to support care at home a range of stakeholders are involved. A typical range of stakeholders for a project such as MATCH could include health care professionals, social care professionals, informal carers, older people, disabled people, policy makers, decision makers, researchers and legal and ethical experts [1]. These stakeholders have different perspectives, and different, sometimes contradictory views of the way in which home technology might be used and would fit into the daily routine of users and both professional and informal carers [1]. This raises sensitive issues, and the response of any group of stakeholders may well depend upon the way that the group is constituted. Certain groups might dominate others in discussion sessions, for example, to the detriment of others. The theatre study was therefore designed not only to gather requirements to inform the work of the MATCH team, but also to empirically investigate ways of facilitating discussions with multiple stakeholders both in mixed and separate stakeholder groups. This was done using a qualitative approach to examining the responses and interactions of the different stakeholder groups across both days.

Keywords: live theatre, requirements, stakeholders, home care technology, telecare

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