What I Learned at Google and eBay Randy Shoup, KIXEYE http://www.randyshoup.com/ eBay and Google operate some of the largest Internet sites on the planet. At large scale, small problems become magnified, and new sets of challenging problems arise. This talk will share several "war stories" of problems encountered at scale at each company. It will also offer some learnings about what has worked well -- and what has not -- in building and maintaining an innovative engineering culture, a flexible and powerful technology stack, and efficient development processes. It will conclude with some suggestions about how other organizations can apply those learnings themselves. Bio: Randy Shoup has worked as a senior technology leader and executive in Silicon Valley at companies ranging from small startups, to mid-sized places, to eBay and Google. In his consulting practice, he applies this experience to scaling the technology infrastructures and engineering organizations of his client companies. He served as CTO of KIXEYE, a 500-person maker of real-time strategy games for web and mobile devices. Prior to KIXEYE, he was Director of Engineering in Google's cloud computing group, leading several teams building Google App Engine, the world's largest Platform as a Service. Previously, he spent 6 1/2 years as Chief Engineer and Distinguished Architect at eBay, building several generations of eBay's real-time search infrastructure. Randy is a frequent keynote speaker and consultant in areas from scalability and cloud computing, to analytics and data science, to engineering culture and DevOps. He is particularly interested in the nexus of people, culture, and technology.