Embarrassed by the piles of junk around your office ? You've used up all the desks and the floor is getting kind of crowded ? Help is only a user centred design away ! The Moneypenny project is a an investigation into supporting owners of messy desks, with a particular interest in retrieval. The original project looked at a systems approach to requirements capture, and produced a desirable feature list. A number of different categories of user also emerged, which one are you ? The most recent work has been on the support of conceptual planning, and a new method for assisting with this was outlined recently at HCI96. A piles of items metaphor is investigated, providing some consensus with the original Apple paper from CHI92. Do our files really need names ? Should users undergo rigorous education and training in the use of Filofaxs ? Please come along and listen to a short presentation and join in the discussion.