Crew Resource Management (CRM) techniques have been proposed as means of reducing the opportunity for human error in aviation. A number of recommended practices have, therefore, been introduced to encourage mutual situation awareness, team-based decision making and workload management. These techniques are perceived to have been incredibly successful. UK Aeronautical Information Circular 143/1993 states that all crew must have completed an approved CRM course before January 1995. JAR OPS sub-part N, 1.945(a)(10) and 1.955(b)(6) and 1.965(e) extended similar requirements to all signatory states during 1998. This talk will provide a critical review of these measures. In particular, I will explain how computer supported analysis of accident and incident reports has for the first time thrown doubt on the perceived efficacy of CRM training techniques in Aviation.
A draft paper provides some of the background.
For more information contact: johnson@dcs.gla.ac.uk