University of Glasgow
June 2003
CS1Q Exam.
Time allowed: 2 hours and 15 minutes
Answer ALL questions.
a) Please provide BRIEF answers to the following questions:
[2 marks per answer, 10 marks in total]
b) Why do Internet retrieval delays continue to be a problem even for those users who have high- performance computers and good network connections?
[3 marks]
c) Explain why relatively short but unpredictable delays create greater usability problems than longer delays that users can anticipate.
[5 marks]
d) You have been asked been asked to design the user interface to an e-commerce web site. The site will sell expensive, luxury cars to members of the public. Write a brief technical report describing how you would test the site to determine whether retrieval delays will create significant usability problems for the users of this site.
[7 marks]