Chris Johnson, Index

---

Human Error and Group Work:
Crew Resource Management

• Cockpit Resource Management:
  - based on Foushee and Helmreich.
  
  
  
• Group performance determined by:
  - process variables - communication;
  - input variables - group size/skill.
  
  
  
• Goes against image of:
  - pilot as "rugged individual";
  - showing "the right stuff".

---