@Article{,
  author = 	 {Karen Renaud and Richard Cooper},
  title = 	 {Feedback in Human-Computer Interaction - Characteristics and Recommendations},
  journal = 	 {Special Issue of the South African Computer Journal},
  year = 	 {2000},
  month = 	 {November},
pages = {105-114},
  note = 	 {Proceedings of the South African Institute of Computer Scientists and Information Technologists. Cape Town. 1-3 November 2000},

}