Chris Johnson, Index

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Incident Reporting:
Problems of Data Collection

• Forms are critically important.
  
  
• Free text:
  - is flexible but hard to analyse;
  - inconsistent use of terms;
  - varying levels of detail.
  
  
• Categories, check boxes etc:
  - common vocabulary/categorisation;
  - can be fast but inflexible;
  - can bias responses to categories.
  
  
• Garbage in, garbage out...

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