Chris Johnson, Index

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Incident Reporting:
Problems of Data Analysis (A&E)

• Many organisational/external causes?
  - need external services (beds etc);
  - staffing policies of management;
  - not enough senior staff;
  - beyond scope of reporting scheme?
  
  
• (Direct) human causes?
  - new SHO problems reading X rays;
  - culture of learning from mistakes?
  - reluctance to contact senior staff;
  - senior staff unavailable at night etc.

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