Chris Johnson, Index
GEMS: Problem Solving Failures
- Humans are pattern matchers:
- prefer to use (even wrong) rules;
- before effort of knowledge level.
- Local state information:
- indexes stored problem handling;
- schemata, frames, scripts etc.
- Misapplication of good rules:
- incorrect situation assessment;
- over-generalisation of rules.
- Application of bad rules:
- encoding deficiencies;
- action deficiencies.
