Chris Johnson, Index

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Rasmussen: Skill, Rules and Knowledge

• Skill-based errors:
  - variability of human performance.
  
  
• Rule-based errors:
  - misclassification of situations;
  - application of wrong rule;
  - incorrect recall of correct rule.
  
  
• Knowledge-based errors:
  - incomplete/incorrect knowledge;
  - workload and external constraints...

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