Day One Tues Oct 14

9.00 - 9.45 Session 1 (P Gray)

What is HCI?

Norman's theory of action, gulfs of execution and evaluation, basic human factors

Designing Interactive Systems

User-Centred Design usability and learnability, usability engineering, methods of involving users, the task-artifact cycle

10.00 - 11.00 Session 2 (P Gray)

Task Description

GOMS, UAN, others

Dialogue Description

FSM-modelling (ATNs, Petri Nets, State Charts), Process-modelling (ERLs, production systems, process algebras), Model-based

11.15 - 12.00 Session 3 (S Brewster)

Evaluation Techniques

thnk-alouds, questionnaires, experiments, heuristic evaluation, cognitive walkthroughs

Day Two Friday 17 Oct

9.00 - 10:00 Session 1 (S Brewster)

Evaluation video

Practical examples of the evaluation techniques discussed last time

10.00 - 10:45 Session 2 (M Dunlop)

Design an evaluation

Design and plan evaluation of MIRA system based on evaluation techniques demonstrated

11.00 - 12:00 Session 3 (M Dunlop)

Do an evaluation

Conduct the evaluation of the MIRA system

Day Three Tues 21 Oct

1.00 - 2.00 Free Time

2.00 - 3.15 Discussion of assigned papers

3.45 - 5.00 Report on usability evaluations

Readings

Grudin, J. The Case against User Interface Consistency. CACM 32(10). pp. 1164-1173.

Miller, M. & Stimart, R. The user interface design process: The good, the bad & we did what we could in two weeks. Human Factors Perspectives on HCI, pp 354-358, HFES.

Norman, Donald A. The Psychopathology of Everyday Things. Chapter One in The Psychology of Everyday Things. Basic Books. pp. 1-33.